AI & AUTOMATION / BUILT INTO THE WORKFLOW
More capable teams.
Less repetitive work.
Put AI where your team already works: customer conversations, brand content and campaign operations. Keep the knowledge, rules and human decisions in your control.
Request a demoAn answer with the right context.
Link the brand knowledge base. Configure the agent's language, tone, model and allowed tools.
Illustrative workflow · Configuration and connected services determine the available actions.
Available through the CS and Marketing premium modules, with the providers and services configured for your operation.
YOUR MODELS. YOUR GUARDRAILS.
Choose the intelligence.
Keep the control.
Configure AI agents with supported providers including OpenAI, Anthropic and Google. Select the model and settings to fit the task.
OpenAI
Anthropic
Google- Knowledge and tool accessChoose the linked knowledge sources and allowed tools.
- Escalation and handoffSet conditions for human involvement and preserve conversation context.
- Usage visibilityReview usage and cost by brand or agent, with configured spending caps.
- Brand-specific configurationSet tone, language and behavior for each brand's support experience.
BUILT AROUND YOUR BUSINESS
Your next brand.
Explore the player experience, walk through the modules, and find the right setup for your operation.
Plan your platform demo